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Business Details
41 Years
experience
World-Class Chauffeur Service in Boston, MA
Dav El | BostonCoach, established in 1985, is the world's largest privately-owned chauffeured transportation company. With over 550 metropolitan markets across 6 continents and a fleet of 25,000+ vehicles, we specialize in luxury ground transportation for corporate travelers, events, and medical needs. Our services include executive sedans, SUVs, vans, and motor coaches, all operated by fully licensed, trained, and background-checked drivers. We prioritize safety through rigorous vehicle inspections, CDC-compliant sanitization protocols, and 24/7 customer support.

Our team of industry veterans with decades of combined experience delivers tailored solutions for corporate roadshows, airport transfers, and large-scale events. Recognized for innovation in technology-enabled ride tracking and billing systems, we maintain PCI and GDPR compliance to ensure secure transactions. With 1.3 million annual rides and a dedicated meetings/events team, we combine global reach with personalized service to exceed client expectations.
Services
Luxury Sedans Airport Transfers Corporate Transportation Medical Transportation Event Shuttle Services Roadshow Logistics Group Transportation Ride Tracking System Executive Vans Motor Coach Rentals
Details
  • Year established: 1985
Highlights and features
  • We offer 24/7 personalized customer support.
  • Our vehicles are rigorously inspected and fully insured.
  • We operate in over 550 cities worldwide.
  • Our drivers are fully licensed, trained, and background-checked.
  • We are PCI and GDPR compliant for secure transactions.
Associations and certifications
  • PCI
  • GDPR
What people say
Professional drivers Reliable service Exceptional customer support Clean vehicles Timely arrivals
Services
Luxury Sedans
Our meticulously detailed Volvo S90 and Cadillac ESV sedans provide premium transportation for up to 6 passengers. These vehicles combine comfort, style, and reliability for business executives and discerning travelers. Professional drivers ensure timely arrivals with real-time ride tracking available through our mobile app.
Airport Transfers
We offer seamless airport transportation with flight tracking technology to monitor arrivals and departures. Our drivers arrive early to accommodate schedule changes, ensuring stress-free transfers between terminals and destinations across 550+ global markets.
Corporate Transportation
Tailored solutions for corporate clients include in-house fleet alternatives, roadshow logistics, and campus shuttle services. Our dedicated meetings/events team manages vehicle selection, route planning, and last-minute adjustments for business conferences and executive travel needs.
Medical Transportation
Discreet, reliable transportation for medical professionals and patients requiring appointments. Our professional drivers maintain strict punctuality to reduce missed appointments while ensuring comfort and privacy throughout the journey.
Event Shuttle Services
Comprehensive event transportation solutions for weddings, conferences, and corporate outings. We provide luxury vans, sprinters, and minibuses accommodating 6-56 passengers with coordinated scheduling and real-time updates for seamless guest transportation.
People
Shariff McMichael
President & Chief Executive Officer
With over 20 years in transportation leadership, Shariff oversees global operations ensuring safety and quality standards. A U.S. Air Force veteran, he has engineered performance improvements across multiple domains while mentoring managers throughout the company.
Matt Greene
Director of Client Experience & Affiliate Manager
With 15 years in the industry, Matt focuses on cultivating client relationships and improving service experiences. His hands-on experience from chauffeur to leadership roles informs his approach to client satisfaction and affiliate management.
Sarah Studley
VP of Finance and Controller
Sarah brings extensive financial expertise to Dav El | BostonCoach, managing accounting practices with a focus on global financial strategies. A Fordham University graduate, she emphasizes strong financial planning as foundational to corporate success.
Weilun Feng
Chief Information Officer
Weilun leads technology initiatives with 20+ years in the industry, developing innovative solutions to optimize operations. His technical background and MBA from Boston University drive growth through strategic digital transformation.
Padmapriya Gurusamy
VP of Software Engineering
With over 11 years at the company, Padmapriya has developed critical systems including ride tracking and billing frameworks. She champions team growth while delivering software solutions that enhance operational efficiency and client experiences.
Questions
Where does Dav El | BostonCoach provide service?
We operate in over 550 metropolitan markets across 6 continents, including major cities and airports worldwide.
How many bags can I bring?
Baggage capacity varies by vehicle: sedans accommodate 3 bags, SUVs 4 bags, and sprinters/vans up to 14 bags.
What if my flight is late?
Our airport transfers include flight tracking to monitor delays, with drivers notified of schedule changes to ensure timely pickups.
Can I cancel my reservation?
Contact our 24/7 customer service team to modify or cancel bookings. Policies vary based on service type and timing.
Are pets allowed in vehicles?
Service animals are welcome. For other pets, contact our team in advance to arrange accommodations.
Should I tip my driver?
Gratuities are not included in our pricing but are appreciated for exceptional service at your discretion.
Videos
Reviews (3)
Shawn Joyce
Mar 23, 2022 Report
These people are dishonest. I had been booking rides Regal Limo (now subsidiary of Boston Coach) for years. Recently I made a reservation and received two confirmations that included the base fare. Nonetheless, they billed me double. On 1/18/22 I booked them for drop off at the airport on 2/25/22 and pick up on 3/4/22. I received email confirmations for Flat Rate base fares at $219.62. On 2/28/22 I was charge $270.56 for the 2/25/22 ride.

I had been using them for years and that is the normal final bill amount. On 3/9/22 I was charged $553.35 for the 3/4/22 ride, more than double the normal charge. All confirmations that I was emailed by them have a Flat Rate base fare of $219.62. Nonetheless, the final bill has a base fare rate of $455.52. If they increase their base fare, I was never notified and would have not used the service.

There were also no weather, traffic, flight, baggage delays that may have justified charging me more that $270.56, same cost as what they had billed me for the trip on 2/25/22. I tried to work it out with Boston Coach. However, I kept getting a dishonest run around. Waste of my time, filed dispute with AMEX and never using Boston Coach again.
Ian Thompson
Oct 29, 2019 Report
Make sure you give them every detail. I did twice and it still wasn't enough for them to honor a quote. When I said that's not right, I got nothing back other than call customer relations. I believe a deal is a deal, a handshake and a bond - this company doesn't live by that. Beware of using them.
M'Kabri Ghali
Nov 30, 2017 Report
I called 2 time in two different days to see if I can buy any of your used cars but the person in charge that my call was transferred to always hang up on me.