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J Scheer Properly caring for those treasures, old and new, which enrich our cultural heritage can help to preserve cherished memories of people, places and past celebrations. Averting and overcoming the attacks of time and environment has become an exacting art and a science of constantly advancing precision. It demands not only knowledge, skill and sensitivity, but materials produced with meticulous care, to rigorous standards. The entire team at J.Scheer & Co. is dedicated to the complex art of conservation cleaning and preservation of fine textiles.
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Your wedding day has come and gone with memories you'll treasure for a lifetime. At the center of all of those memories: the dress. You spent countless hours carefully selecting your ideal gown and having it expertly fitted to look just right. You said your vows in the dress, had your first dance in it, started the rest of your life in it.
Heirloom textiles are treasured keepsakes of the past. Passed down through generations they serve as records of family history, strengthen family and cultural ties, and bring to mind special events.
Proper care for modern and vintage couture should be as unique as the item itself. The special combination of fibers, finishes, and construction that makes your ensemble so special demands expert attention in the cleaning and conservation process. At J. Scheer & Co., our knowledge of collection care is strengthened by our appreciation for couture construction and design.
As evidenced by the popularity of recent fashion exhibitions mounted at the Met, the V&A, and museums across the world, collectors, fashion editors, and even auction houses are recognizing the compelling importance and value of modern couture as objects of collectible art. With this appreciation comes the awareness that there is great benefit in using the most advanced techniques of textile conservation and preservation to promote the long term care of these collections.At J. Scheer & Co. we combine years of professional hands on conservation experience with ongoing training in new techniques and applications to provide our clients with the highest standards in costume care.
Reviews (17)
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Mai Huynh
Jun 07, 2022
I could not be more grateful to the team at J. Scheer and Co. My beautiful Monique Lhuillier wedding gown was a mess and I waited way too long to have it cleaned. I was not very hopeful that it could be saved but after speaking with Jonathan Scheer and their sales director Grace - both of whom were extremely knowledgeable and courteous - I felt much better about proceeding.

It took a while to complete but I was kept in the loop by their team and I could not be happier with the outcome. My dress was packaged beautifully and when I opened the box all of those beautiful memories came rushing back. Thank you Jonathan and Grace, and the entire team at J. Scheer and Co. It's nothing short of a miracle!
Donna Kim
May 18, 2022
Would absolutely recommend J.Scheer for every bride. The amount of detail and care they put into every garment is unmatched. Truly remarkable service!
Gabrielle Ligad-Meisner
Mar 09, 2022
J. Scheer & Co was referred to me by my bridal salon, Galia Lahav Los Angeles. They provided me a coupon for the preservation process. The Monday after my wedding, I immediately called J. Scheer & Co to begin the preservation process. I invested into my bridal gown so I wanted to take care of it immediately after the wedding. I was able to speak to a representative right away and they got me a UPS appointment that same day.

I took my dress and veil in their garment bags to that UPS store and it got shipped the next day. The UPS shipping to and from took about a week (West coast to East coast, vise versa). I was monitoring the shipping progress like a hawk. Once it was received, J. Scheer confirmed receipt via email and started their assessment process. I appreciated the transparency throughout the whole process.

They gave me an estimate of costs, shared iPhone photos of the "damages" and they kept me in the loop the entire time. I was quoted 16 weeks for preservation, but it took almost 6 months due to COVID restrictions and regulations. I was in no rush to receive my dress so I was perfectly fine with it. Again, they kept in contact with me and gave me updates.

I finally received my gown and veil in the nicest white box. It was not sealed, but they sent me an after-care instruction sheet as to why they do not do that. They even provided white cotton-like gloves since the oils and dirt in your hands could damage the gown. Now, I have this keepsake and hopefully a gown my future daughter will wear on her special day.

Thank you, Maya, and the team! This was the last thing on my list and now all wedding to-do items are done. Use J. Scheer for your bridal dress preservation! You will not regret it.
Moon C.
Jan 14, 2020
Had my Vera gown clean and repaired with them - and communicated I would like the garment bag coming back. They never responded to that part of the request and when I ask again they asked for extra charges to ups the garment bag since it was not part of the agreement. When I received the cleaned dress and garment bag back i was shocked it was not my vera garment, mine had my name and wedding date on it and the logo is embodied on instead they sent a random one with no name / not embodied.

I know you guys will think shut up lady, it is just a garment bag, but I felt my trust was violated, they weren't up front about the original bag was already gone, instead asked for shipment and send a random substitute wanting to fool the customer.
Lesa P.
Apr 05, 2017
I used J. Scheer about 10 years to preserve my wedding gown. I opened the box today and it was like opening the box the first time I received it back. I live in the Midwest so I had to mail my precious dress to them to have it cleaned and preserved. That was nerve-racking to say the least. But the customer service I received was excellent. When I received my gown back, it was as perfect as the moment I put it on my wedding day!

All the grass, dirt, food, etc. we're gone. Trust me I didn't trash my dress but I did have a party in it! I would re-use them again if I had an event dress that I wanted to preserve. And now, going on 11 years, 5 moves, 2 small children, the dress is still in perfect condition. And my dress is a Vera Wang with lots of beads, embroidery and chapel length train. The box is huge! But I put in under my bed for storage.
Barry Pelkey
Oct 30, 2015
These people were rude and disrespectful. As someone providing a service to them I would expect to be treated right. But the display of total disregard for feelings that these people put out is inexcusable. I hope that when they require my services again they practice basic kindness and respect. Deffinetly not impressed with there people skills or customer service.
Jennie B.
Oct 10, 2015
I chose J. Scheer to clean my wedding dress after debating extensively between them and Madame Paulette (which was the company recommended to me). I can't speak for Madame Paulette, but I can say that J. Scheer did a fabulous job. They charged me exactly what they said they would charge and the dress was returned to me exactly when they said that it would be. Everything is well cleaned and packaged and all the repairs that I requested were completed. I would absolutely recommend them.
John Goddi
Jun 28, 2013
Horrible service, rude to customers especially Jonathan. Just my opinion.
Melissa N.
Feb 17, 2013
My dress looks amazing, especially considering the way it looked when I sent it to be cleaned. I let my dress sit with dirt and wine stains for months before finally sending it to be cleaned at J. Scheer. Katy was great and let me know exactly what they would be doing and the amount of time it would take. All of the stains are virtually gone and they fixed all the tears from my bustle and people stepping on my gown. I would definitely recommend them if you want a quality, detail oriented cleaner!
Krista B.
Feb 11, 2013
I was looking at my wedding dress today. I am so pleased! It looks like the day I bought it! Julie Burnsides was so helpful when I had questions about stains and their removal. I highly recommend them.
Beth L.
Jul 02, 2012
I can't say enough good things about J. Scheer and Co! I did a lot of research before choosing them, and they thoroughly delivered on every promise. Everyone I dealt with was professional, knowledgeable, friendly and made the entire process so easy! The fact that they specialize in designer gowns made me feel better about handing over my treasured Vera Wang dress. Katy kept in touch every step of the way to make sure I knew what was going on with my dress, and their conservator Julie gave me clear notes both before and after cleaning so I knew exactly what to expect.

My dress looked great, even better than I'd hoped, and unlike some preservation companies, they actually encourage you to open the box and see their work. J. Scheer is not inexpensive, but they are 100% worth it, and I would happily recommend them to any bride who wants the absolute best, safest treatment for the most important dress of her life.
Julia P.
Jun 09, 2012
:D:D Jonathan Scheer. thank you for being a motivating factor for me to log into Yelp after a hiatus of 3+ years just so I can deliver my expression of SCHEER disappointment, regret, and shock at your company's disreputable customer service practices. My yelp login attempts were quite the uphill battle after 3 years. so first and foremost. thank you truly for inspiring me and bringing out the best in me after very scheerly wiping away the single most precious memory a bride can hope for, and have reasonable expectation to materialize, during the planning process.

Instead of kindly responding to my email request to describe the gown cleaning process to ensure my Priscilla of Boston sample dress would get the most pristine attention to detail, this company instead conserved quite the opposite and everlasting wedding memory for me when the Conservator proceeded to refuse me the explanation of standard procedure in gown cleaning, and explicitly told me to take my business elsewhere.

As a result, this has set me back an entire month in my gown cleaning and alteration, as well as led to hysterical fits of laughter, tears, and scheer disarray. Of course you will remain in business, UES dollars travel quite deeply, and this will be a scheer speck on this company's attempted grandiose image. In spite of this, my soiled moment will be a scheer testament to one irrefutable fact - my dress may be soiled at the moment. sitting in your desolately scheer NYC basement. but this company has just royally soiled itself and its reputation in this process, and that's the one memory I won't be taking with me down the isle, and I thank you for that :
Caroline M.
May 07, 2012
I brought my dress here to be cleaned-the customer service was awful and they are not nice at all. They severely overcharged me for the service done and after picking up the dress I realized why-they are charging customers for their UES fifth avenue NY apartment 1 block from the park.do not take your dress here-find somewhere else
Catherine P.
Jan 05, 2012
I got my wedding dress at Vera Wang, and all the reps there recommended J Scheer for my wedding dress preservation. At first, I wanted to keep my options open on who to choose to do my dry cleaning. But after I did some research and went onto the J Scheer website, I realized this company truly does intricate work to make sure that your dress is taken care of.

When it came time to send my dress in to get cleaned and preserved, the process was extremely easy. Although I live in California, Katy from J Scheer was able to guide me through a very smooth process. All I had to do was drop off my dress to a UPS store, and they were able to take care of the shipping from there. When I received my dress back, I was blown away at how carefully and beautifully wrapped my dress was.

Everything was wrapped carefully in their special tissue paper, and boxed up extremely well. Overall, I am very happy with my experience with J Scheer. Katy, and both Jonathon Scheer were a pleasure to work with. Their customer service here is top notch and so is their work!
Emily L.
Nov 29, 2011
J Scheer and Co came highly recommended to me and if you do a little research you'll see that all the high end bridal gown designers recommend this company so it was an easy choice to send my wedding gown to them to be cleaned and preserved. My gown wasn't in awful shape but it had definitely been worn well during my wedding and there were some dark black lines along the hem that I was sure probably wouldn't come out.

Once I sent them my gown (made super easy - they'll walk you through the process. They work with UPS stores and everything is pretty much taken care of for you.) the communication was great. Katy e-mailed me to let me know they had received it and also that they would do their best on the black stains but there may be some light shadowing. I appreciated her letting me know up front.

My gown came back to me and I was very impressed. Beautiful archival packaging. It even comes with a set of white gloves in case you want to take your gown out of the box! The "light shadowing" was actually completely non-existant. The gown looks brand new and beautiful. I am really happy I trusted them with my wedding gown and will definitely be recommending them to all my friends.
Kylie B.
Nov 17, 2011
I sent my gorgeous organza Vera Wang ballgown to J. Scheer & Co. after my wedding. I was a little nervous since they were in New York, but my bridal consultant assured me that they were the only place she trusts and the best in the country. I'm so glad I listened! From the minute I spoke to the sales rep on the phone, I knew they knew what they were doing.

They only work with wedding dresses and she knew exactly which dress I wore (even though I couldn't remember the style-oops). They arranged for me to drop it off at the UPS store and they paid for shipping there and back. While it was in their care, I got updates on the progress of my gown. My wedding was outdoors so the bottom of my gown was DISGUSTING!

They let me know that there might be some light shadowing on the lining. But when I got it back, it looked AMAZING! I was able to open the box and use the cute little white gloves that came with it and to take it out and examine it. I was so excited to have a beautiful clean gown back and be able to open it up and see it. I had a wonderful experience with the people at J. Scheer and couldn't have been happier with the way my dress looks!
Heather S.
Sep 05, 2009
Fantastic experience with wedding gown cleaning and preservation! I contacted them to clean and preserve my Pronovias wedding gown. After receiving a quote (which depends on your gown, and best of all, includes shipping), they arranged a driver to pick up my gown from my Manhattan doorman. They kept me updated with emails regarding the cleaning process. 6 weeks later (earlier than quoted), I was called to finalize delivery.

By that time I had moved to California. They arranged for (included "free" shipping price in initial quote) delivery to my new home, and my dress arrived safely, speedily, and in pristine condition! It arrived In an archival box with archival tissue packing and white cotton gloves to use when handling the gown (which they encourage you to examine every 18 months). Well worth every penny and I will recommend them to all my bridal friends!