Business Details
48 Years
experience
Professional Dry Cleaning & Laundry Services Northwest Arkansas
Founded in 1978, Old Town Dry Cleaners has been a trusted partner in Northwest Arkansas for over four decades, delivering premium dry cleaning and laundry services with unmatched attention to detail. Our commitment to quality is reflected in our use of top-of-the-line equipment, natural stain-removing products, and expert care for delicate fabrics like cashmere, silk, and wool. We pride ourselves on combining old-fashioned service with modern convenience, offering same-day in-store service, 24/7 drop-off locations, and a user-friendly scheduling app for free pickup and delivery.As active members of the Arkansas BBB, Rogers-Lowell Chamber of Commerce, and the Dry Cleaning and Laundry Institute International, we maintain rigorous quality standards while prioritizing community engagement. Our team handles everything from everyday laundry to specialized services like wedding gown preservation, uniform cleaning, and fur care, ensuring every garment receives meticulous treatment. With multiple locations and extended hours, we make professional cleaning accessible while maintaining a neighborhood-centric approach to customer care.
Services
Dry Cleaning
Laundry Services
Wedding Gown Preservation
Uniform Cleaning
Fur Cleaning
Zipper Repair
Shirt Laundry
Commercial Laundry
Household Linens
Suds Club Membership
Details
- Year established: 1978
Highlights and features
- We've served Northwest Arkansas with professional laundry care since 1978
- We offer same-day store service and two-day delivery turnaround
- We implement a barcode system for garment tracking and protection
- We maintain Arkansas BBB membership and industry certifications
- We provide 24/7 drop-off convenience across multiple locations
Associations and certifications
- Arkansas BBB
- Dry Cleaning and Laundry Institute International
What people say
Excellent service
Thank you
Made life easier
Stunning results
Premium services
Services
Dry Cleaning
Our professional dry cleaning service utilizes advanced equipment and natural stain-removing solutions to handle delicate fabrics like cashmere, wool, and silk. Each garment receives lint-rolling and standard button replacement at no charge, ensuring pristine condition after cleaning. We specialize in extending garment lifespans through meticulous care processes.
Wedding Gown Preservation
Offering comprehensive wedding gown cleaning and preservation using acid-free materials and secure storage solutions. Our in-house preservation process includes professional cleaning, pressing, and presentation in protective display boxes. We maintain gown security by keeping them within our facility until customer pickup.
Commercial Laundry
Specializing in high-volume laundry solutions for hotels, medical facilities, and commercial operations. Our service includes bedding, linen, and uniform cleaning with free pickup/delivery options. We handle large-scale needs through specialized bulk processing capabilities across Northwest Arkansas.
Suds Club
The Suds Club offers subscription-based wash-and-fold services with a one-time fee and $1.95 per pound pricing. Includes pocket checks, color separation, stain treatment, and professional folding for everyday clothing items (excluding heavy household textiles). Available with pickup/drop-off options.
Fur Cleaning
Professional cleaning and preservation services for authentic leather and fur garments. Our process includes specialized handling, protective treatments, and optional cold storage solutions. Experienced technicians ensure proper care while maintaining material integrity and appearance.
Questions
What dry cleaning services do you offer?
We clean formal wear, cashmere, wool, silk, and specialty garments using eco-conscious methods. Includes button replacement and lint-rolling at no charge.
Do you have 24/7 service options?
Yes, we provide 24/7 drop-off locations and online scheduling for pickup/delivery services across Northwest Arkansas.
What commercial laundry services are available?
We handle bulk needs for hotels, medical facilities, and businesses with free pickup/delivery for bedding, uniforms, and linens across Arkansas.
How does the Suds Club laundry service work?
After a $25 fee, laundry costs $1.95 per pound with 10-pound minimum. Includes wash, dry, fold, and pocket checks.
What are your business hours?
Monday-Friday 7am-6pm, Saturday 8am-1pm, and we offer 24/7 drop-off locations for laundry services.
Reviews (6)
J. F.
Mar 28, 2022
Report
Really upset that I received my brand new shirt with stains on it. This is unacceptable that they would do this. I brought this item in with tags on it still. And the stains will not come out.
Samantha Cordis
Feb 14, 2022
Report
I brought my husband's 2 piece suit into the N. Walton business and she said it would be done the next day, which it was. When I got it home I noticed the receipt said **stain**. Well there was never a stain on his suit. I took the plastic off and the same food that was there when I dropped it off was still there. I took my finger nail and scraped off the food that was there and took soap and water and got it off. And it still smells like it did before! Sooooo. why couldn't they get that off? Why did I pay $15? I don't trust this place now and I will not bring anything back there.
Julie
Dec 15, 2021
Report
Received a text that items were done and ready for pickup.when arrived at the store, one item was done, and was told that the other item wasn't there. Picked up the next day.can't tell that it was ever dry cleaned. It looks exactly the same as it did when I took it to them. Now I need to spend time removing lint, etc. from the coat. Very irritating to pay $15 for this kind of service. Sport coat that was pressed seems fine
Alyssa C.
Oct 07, 2021
Report
So far service has been awful. They arrived past the time they said they were going to be here, they seemed to charge an arm and a leg, and seem super sketchy. we will see if all our clothes come back. really upset.
Drew H.
Jun 26, 2021
Report
I could do better myself at home, I sent a rug in and was charged over $100 for the "cleaning". The stain on the rug doesn't look like it had been touched at all and the rug wasn't even clean of dog hair, they literally just bagged up the rug and sent it back home by the looks of it!
Nainika Sudheendra
Apr 25, 2021
Report
Sent in an expensive dress to have water marks removed from the satin. First cleaning - didnt work. Second cleaning - they damaged the satin fringe on the dress but literally googled the dress and its cost, attempted to call the designer, and spent days trying to find replacement fabric for the fringe and also offered me a refund for the dress if nothing worked. The owner came in person to the store to talk to me about the dress and explain their efforts. This is way more than I would have ever expected and I will be a loyal customer for the rest of my time in Bentonville.
