Event Central LLC

My Partner and I was the DJ's for a wedding reception on 20 May this year. After settings up my partner stayed to play for the reception. While I can home to change for the occasion my van broke down. After the dance was over I informed the person in charge of my van situation and I wouldn't be able to load my equipment that night. I informed them that I would be there to pick up my equipment as soon as they open up the following morning.

We received a phone call about an hour after getting home. We were informed that my equipment couldn't stay inside all night and it was put outside. I feel this was totally unnecessary. Things happens in life that's unavoidable. My van breaking down was a good example. I feel the Event Central staff was very inconsiderate and heartless.

Very nice event place. Only thing the parking lot should have more light. You definitely need to know were you are going or you won't find the location.

Great venue, great space, decent location. Had a wedding here and it was the best thing I could imagine. Some slight issues, the women's bathroom toilets stoped working halfway they our wedding reception, but managed to get them working again. We had some issues with cleaning up, 2 bags per trash can isn't enough. The dumpster was already full by the time we threw away our trash. Was called the day after and said we left a mess, and would be charged extra, that's okay.

But when we were told to sweep, no one gave us a broom. Read your contract in full and make sure you do a final walk thru. Other than that, the night was perfect and the venue it's self was greatly accommodating for our wedding.

Response to my previous review: It's interesting how Event Central claims to have "never had roaches", but conveniently had roach spray readily available after cleaning up at midnight. And I can 100% assure everyone reading these reviews that not a single guest commented on that facility being or looking nice. The only thing that looked nice was our table cloths, table runners, and centerpieces that we provided for our own event.

The facility itself looks run down. The flooring is uneven in some areas. There is a hole in the floor near the entrance that's covered by a raggedy floor mat. The bathrooms are atrocious. We made our event look decent giving the conditions of the facility, but roaches are unacceptable. We have informed everyone who inquired about Event Central. I know at least 3 people who decided to host their events elsewhere and our family will continue to spread the word. Still ZERO stars.

One star is way too high of a rating! There was a hole in the floor in the entryway with a jagged edged rug that I had to warn my guests about to keep then from tripping upon entry. On the surface, the place looked clean, but the kitchen had ROACHES of all sizes (indicative of owners who know about a problem and do not care). The owners said they would take care of it, and I believed them (my mistake).

I was invited to another function there a few weeks later and the hostess allowed me to look in the kitchen. The ROACHES of all sizes WERE STILL THERE!. There are also two very intrusive pillars in the main area of the venue that are just in the way. They are hard to decorate around and they block the view from most viewpoints. The owners are more money-hungry than they are caring about the quality of a person's memorable function.

I was not going to write a review, but when I saw their responses to some of the reviews, I wanted everyone to know if they want a cheap, filthy place to hold their memorable event, this is the place to go! Better off hosting a formal event outside in the rain.

Beautiful Establishment, The Owners are very Nice They have a lot of Great Vendors to work with and Lots of Decor to choose from. They do it All. Highly Recommend if your looking to throw a great party, have a Beautiful Wedding or even Baby Showers, Graduation Parties etc etc or leave the kids at home and throw something for the Grown and Sexy, They got DJs, Caterers, Decorators, Photographers, Security, Clean up Crew, I could go on but this ain't paid promotion but I had to show my Appreciation to the Great Hospitality I was Shown.

Had to get a few last minute things that I was missing from my event that I was having the next day. Call them the day before the party and they got my situated! Very patient and kind with a lot of great items! Definitely will be using them again

I participated in a wedding recently at this venue. We started to notice issues AFTER the contract was signed; it became increasingly difficult to get responses to emails and phone calls. In the end, it was a lovely wedding, despite the deplorable conditions of the venue - that were significantly LESS than what we were sold. I had no direct interactions with the owner, Janet, but heard of several nasty comments she made to the wedding party, specifically the bride.

It seems as if she has ZERO consideration for the fact that it's the participants in these events that provide her lively hood. Very shameful. As per the venue itself, the main rooms (the wedding room and the kitchen) were great! If they priced their services based SOLELY on these 2 rooms, while they would they have to charge LESS, it would be a better value to say the least. However, they price their venue based on FULL use of the facility, including an upper level containing dressing rooms and a full 'working' bathroom, including a shower.

The stairs are very dangerous - if anyone has issues ambulating, avoid this venue at all costs, at least the upper level. There is NO guardrail for the top set of stairs. Once upstairs, there was no working AC and had the wedding party NOT furnished their OWN fans as they, by happenstance only, found out 2 days prior that the AC was out and had BEEN out for several weeks per an employee AT the venue, they would NOT have known to provide additional fans.

The venue DID provide 2 working fans, which was completely inadequate to cool off all areas upstairs. Per other reviews on this site, the AC was known to be out as far back as 4 weeks ago, yet the replies consistently indicate "they didn't know" and that the parties were offered use of additional air conditioned spaces. Not only was this party only informed about the AC when they ASKED, they were NOT offered the use of any additional AC areas.

Thank goodness it was not an overly humid day! The bathroom upstairs had no running water in the sink and no paper towels to use for hand-drying anyway, so I guess it's irrelevant that the water didn't work! One of the participants tried to shower but the water in the shower STOPPED after just 2 minutes in - she ended up bird-bathing in a different bathroom.

On an emotional level - there was absolutely no JOY from the owner in the events of the day; no well wishes or even a congratulatory comment or any excitement in her affect at all - it appeared as though she was there to do a job that she seemingly hates, which is just SAD! Lastly - make sure you bring your own garbage bags! The venue supplied only 6. maybe they're saving money to pay for the AC repairs!

The people working there Janet in specific had an awful attitude before and after our wedding. She was the worst person to start your wedding day talking to. There was no ac in the changing rooms and we only found out because we went to the venue a couple days before to plan out some last minute things.we had this venue picked months ago because it had nice air conditioned dressing rooms.

The full bathroom upstairs for the changing rooms was dirty and had barely any working water. The water literally dripped on of the sink when it was full on and the water in the shower didn't even last 2 minutes before it shut off completely. It was a terrible experience and I would suggest anyone thinking about going through them should look somewhere else because they are a waste of money.

The owner atttiude made the whole experience here very unpleasant. The bridal and groom room had no AC at all.and when owner was advised she was very nonchalant about the matter. After 2 hours upstairs in smoldering heat (makeup was ruined) she provided 3 fans after we had to complain again. I was upset because Janet the owner was aware of our event months in advance.

She claim to be thorough person during the walk thru however she failed to mention the AC was broke. Her attitude was just extremely nasty. By the way we was treated we forgot we were paying customers.

This was a terrible experience for my wedding. To begin with the A.C. in the changing rooms were broken and if we didn't show up two day prior we would have never know and wouldn't have brought any fans. The owner Janet has the worst attitude I have ever seen. She was awful to work with she fought me on renting a table cloth to cover their black gift table to match all of my tables because she didn't like it.

She walked me and my MOH for the final walkthrough before the wedding as if we were children by saying things such as " that is our dumpster over there (which was the only one in the corner she pointed at) can you tell me what color it is so I know you understand". And she had that same attitude all night. In the dressing rooms we had moved the couch over to get pictures of my dress and found a bunch of trash which we cleaned up and apparently "forgot" a hanger that wasn't ours and when we told her she said well you can just throw it away and made us take it. She was just an all around awful person and I would never suggest anyone book an event there. Definitely not worth the money.

WORST most UNPROFESSIONAL place I've ever been to. Back in October I toured this place as a venue for my wedding reception, I brought my MIL with me and as we toured the venue we asked simple questions that anyone who was going to spend a decent amount of money would ask. The woman was rude to us the entire time and as my MIL and I looked at some of their rental items less than 20ft away the woman was sitting there talking about us to her coworker about how we asked stupid questions and didn't smile once (mind you we had masks on so how would she know?). My advice don't waste your money here not only because of the rude management but it's not the cleanest!

I would have given 0 if that was an option. After having a written quote and providing payment information, Event Central called me 24 days prior to wedding to say they could no longer provide chairs for my daughters wedding. No apology, no alternate product offered, NOTHING. Do not trust this business with anything important in your life.

The venue is nice as far as the wedding chapel, banquet room and dining room. But, the dressing rooms were cold and not very comfortable or accommodating for me and my wedding party. The heaters provided hardly worked and we were freezing! I don't mind people being very strict to code when it comes to contract, but make sure everything is good on your end as well. I'm not going to bad mouth this facility because I think everyone deserves an opportunity to do better.

But I will say that it would be much nicer to pay for services and work with people that have a smile and pleasant attitude and make you feel as though your business is truly appreciated. When I have another family gathering I'll use another venue that makes me feel like I'm wanted and my money is important to their business.

DO NOT BOOK WITH THEM! I cannot stress this enough! Booked my wedding reception with their facility, the WORST decision ever. Due to COVID-19 my fiance and I considered cancelling and flying down to New Mexico to be able to get married with my grandparents there since they won't be doing much flying these days. They informed me no refunds, only credits, cancelled my event and sent me a credit invoice. Things did change within a week and a half and we decided to stay here and get married.

I reached out through email to see if my original date was still available and I was informed it was. Moments after I received that email I responded back with the times I would like and that I would absolutely love to re-book it. A day later I received an email stating an associate would contact me. When contacted I was informed someone had booked that date THAT morning ( a day after me) and I would have to choose another date or just have a credit.

I absolutely needed some time to process that after the call, I am not the type for confrontation. But I KNEW for a fact I had inquired first and that they absolutely just gave my date away! I did email them back and one employee and I conversed back and forth. Her emails were SO unprofessional, everything was lower case and she did not care at all that they had just given my date away.

All of the emails are time stamps for me booking this, again in her emails she stated someone had booked after me and when confronted several times she states it was before me. I have all the emails to prove everything I am stating. I did not use ANY "abusive language or dishonest stating of facts", but in her last email she stated I did and would not allow further communication with me unless it was through the telephone.

I am out the money I spent on the venue and robbed of my date :( I just wish she would have tried to help resolve the issue. Please take your business elsewhere, I would HATE for someone else to be in this predicament.

Overall Great experience with renting the facility for my husband's 50th birthday party. The assistant was very helpful, toured me through the facility and answered all my questions. The banquet hall caters to the needs of a wedding reception and the owner was flexible and accommodated my needs to move furniture pieces around and make it more "man-friendly".

The owners of this business really need a new person at their customer service desk. I went there today in hopes of renting the facility for my daughter's college graduation party. The employee had an attitude from the start and was not polite or helpful. After I gave her the contract I had already printed and completed, I asked for clarification on the cleanup fee.

She then states due to previous problems with customers they come in an hour early to start their cleanup process. So although you pay for 4 hours you only get 3 because they come in an hour before the event is over. They do not allow you time for decorations and set up or time to clean up. So you have to clean up and you have to pay them $150 to clean up an hour before your event is over.

So I decided to pay for more time to include setup and clean up but she was so rude that I had to dismiss myself. It's obvious she doesn't like her job and did a horrible job of making us feel welcome to a business we had never visited before. Owners should send random people in to check on their employees and evaluate their service, I would not want this woman representing me or my business.

Booked to use their wedding chapel. I asked about renting additional items from them to decorate and they said they don't rent out decorations for the chapel. I wish I could have added a few personal touches though it was done up beautifully. Was not impressed with how the outside of the building is kept up. Inside was a mess of cloth and other misc-- like the inside of a flea market.

There are a lot of entrances and not clear indications, to me, where to find what. But they had a chapel entrance where wedding guests went down a poorly kept hallway. carpet and wall staining a bit embarrassing. I was told that because I didn't book a day they are open (huh? And why wasn't I told this when booking -- and I WAS NOT told this -- because I went in to view the place and told the owner the date and time, then the officiant finalized, and it was never mentioned when I spoke to the owner) that I don't even get full service.

For example, no access to equipment to play something as simple as a wedding march. I had to have someone come with stereo equipment. Thank god for family who will rescue you. I don't feel the owner particularly cares about customer service. They never answer the phone, so it's impossible to get any quick customer service. All in all, chapel was classy but building, parking lot, and carpet need updating and cleaning. Wish there was a way to personalize the wedding a bit. Customer service a little frustrating. Access to supplies limited and not communicated.

The venue was nice however the parking lot needs better drainage. I drive a focus and I couldn't park in half the spaces due to standing water in the lot. This is bad business considering this could cause a lot of damage to small cars!

Note: Based on other reviews, I expect Event Central to post an unprofessional response to my review. Their response will try to justify their actions and how we tried to STEAL items. ********************* My daughter held her wedding reception on May 19th. Would I recommend Event Central - no. I would advise you pay a little more and be treated professionally -- you get what you pay for!.

If you decide to use Event Central in the future, be very careful about using THEIR stuff. Not everything is inventoried (especially items in the kitchen) and if anything appears missing or out of place, you will be accused of theft. Event Central owes an apology to married couple and partial refund for the inconvenience they caused by trying to "HELP", for rushing cleanup, for accusing their customer of stealing items, and mostly for calling the wedding couple the on morning after the wedding reception on the first day of their honeymoon. Check out more reviews on Google

I had an event scheduled for June 24,2017 I scheduled for Event Central to deliver on June 23 at 12 noon the day before the event was to take place upon doing so I had to pay for the rental of the venue for two days and I had to hire help to come in and set up. The individuals were hired for 4 hours 12 noon until 4 pm and they arrived to the venue on time however Event Central did not.

I received a call from someone at the venue at 12:30 telling me Event central had not arrived and no one from Event Central contacted me to tell me they were going to be late or they were not coming. I contacted Event Central to find out what was going on. The lady that answered the phone had no idea what was going on she stated she " gave the order to Sharese" and she transferred me to her whelp needless to say she was very nonchalant about it telling me the delivery should be there in another 15-20 min at this point I have paid for help and time in the venue for nothing money down the drain!

I asked to speak with the manager expressing to her that this is unacceptable she expressed to me that it was and she would refund me 170.00 delivery charge. After the event was over 3 people showed up to pick the items up in a van with no logo and they were dressed very inappropriately with hair bonnets and Food Lion logo tees. I received 85.00 and when I called to inquire she states I was charged 42.50 times 2 for the sashes being hung on the hanger improperly mind you I do not work for the company so of course I would not know the EXACT way to hang them. she also stated that I could COME AND HANG THEM PROPERLY MYSELF to receive the remaining portion of my refund. I would not recommend them to anyone very unprofessional!